What MoleMap is doing to protect the health of our patients and our team.

Mask requirements

Whilst mask use is no longer mandatory in the primary care setting, our melanographers may wear a mask during your appointment. It is recommended you also wear a mask as you will be in close contact during your skin check. The use of a mask helps prevent the spread of respiratory conditions such as COVID-19, Influenza and RSV. Some of our clinics are located within another healthcare business and as such, these sites may have specific mask requirements that our melanographers and patients will need to respect for entry. During your skin check, the mask may be removed for a short period to complete a review of the face and scalp.

COVID-19 Vaccination status

MoleMap will see all patients whether vaccinated or not vaccinated.

Screening upon arrival

As a health service provider, the safety of our patients, staff and visitors are our top priority. As such, all patients are screened upon arrival to our clinic to ensure they are well before commencing the appointment. This process may include all/any of the following. Temperature check, asking if you currently have any cold/flu symptoms or checking if you are awaiting the result of a Covid test.

COVID Safe plan

MoleMap has devel­oped a COVID-19 Safe plan in line with expert health advice which has been imple­ment­ed across all our clinics.

What we are doing to pro­tect our patients and our team:

  • Clear writ­ten infor­ma­tion on the door of the clin­ic about any restric­tions of access, e.g. only one patient/​visitor in the wait­ing room/​reception at a time.
  • Our melanog­ra­phers in clin­ic have been trained in infec­tion-pre­ven­tion measures.
  • Our dai­ly clean­ing pro­ce­dures are already thor­ough, and we are con­tin­u­ing to take extra pre­cau­tions with clean­ing and dis­in­fec­tion of equip­ment and con­tact sur­faces at the begin­ning and end of each day and, before and after every appointment.
  • We are only using well-ven­ti­lat­ed rooms, which are thor­ough­ly cleaned and ven­ti­lat­ed between appointments.

If you have a book­ing with us, please do not attend your appoint­ment if you:

  • Show symp­toms of COVID-19 or sus­pect you may be ill.

If you do need to re-book please call on 1800 665 362 and we will imme­di­ate­ly update your appoint­ment day/​time.